Set up properly. Documented. Looked after.
Every build is scoped in writing, tested with you before it goes live, and reviewed with you every month.
What's yours, what stays, and what happens if you stop.
Yours, always
- Your customer contacts, enquiries and conversation history
- Your Google Business Profile and its reviews
- Your domain, website and social accounts
- A written copy of what was built for you
Runs on our platform
- The AI agent, automations and CRM build run on our platform while you're on a monthly plan
- The platform licence is included in your monthly fee
- If the monthly plan ends, those automations switch off
If you stop
- One calendar month's written notice, no penalty
- Your contacts and conversation history exported on request, as a spreadsheet (CSV), within 7 days [confirm]
- Your Google Business Profile stays with you and keeps working
- Written build documentation is yours to keep
If your problem is pricing or capacity rather than response time, an AI assistant won't fix it, and you'll hear that on the first call.
Small businesses in South Africa lose a lot of work to one problem: nobody can get back to the customer fast enough. It isn't carelessness. You're on a roof, under a sink or with a client. The technology to reply within a minute and follow up automatically has only recently become good enough, and cheap enough, for a business with four staff rather than four hundred. SmartGrowth Local exists so the enquiries you already get turn into work you actually do.
Maggie Kotzee started SmartGrowth Local to take the stress out of the part of running a business that gets neglected first: replying to people. She understands the overwhelm of wearing every hat, and how an unanswered enquiry or an unchased quote quietly costs a business work it never knew it lost.
Her mission is to simplify the tech and systems side of things, so owners can get on with what they do best. Drawing on years in corporate technology, digital marketing and business systems, she sets up practical, dependable systems that reply, follow up and book on a business’s behalf, so growth feels steadier and a lot less frantic.
Plain terms, in writing.
"You do the work. The system handles the replies and follow-ups."
Find out where your enquiries are leaking.
A 30-minute conversation, no pitch. You'll hear where work is slipping through, roughly what it would cost to fix, and whether this is the right fit.